At Island Brook Estate, protecting your privacy is very important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our site.
I. What kind of information do we collect from you when you visit our site?
When you visit islandbrook.com.au, our Google Analytics package collects some basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site, so that we can make their shopping experience better.
We also collect personal information about you when you check out of our online store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship our wines to you and/or take your accommodation bookings.
II. Sharing of personal information - we don't do it.
Under no circumstances will we share any personal information that we collect with any unauthorised third parties or web sites (excepting those outlined below). All the information you give us is completely private and used solely for order processing, shipping and/or accommodation bookings. If you give us permission to send you marketing emails then we use your email for that purpose, but never does that email get sold or distributed to any other web site or list.
Third party software which may hold your information includes our booking systems Little Hotelier, Siteminder, our wine shop, Shopify, website host, Squarespace and/or marketing system Mailchimp. All of these systems are managed by Island Brook Estate accounts, therefore your data will not be sold or misused in any way.
III. Newsletter Opt-Out.
If you have chosen to opt into our newsletter or marketing emails and decide to opt out, we have a simple unsubscribe button at the bottom of our marketing emails which will allow you to do so.
IV. Consumer inquiries and privacy.
If you have any questions about your privacy, or want to make changes to your marketing preferences, please send us an email on info@islandbrook.com.au
V. Protecting your information.
All the payment information we collect is done so under SSL - a standard internet security measure. Any data that we store about you is kept in software behind a secure firewall and is not accessible to the public in any way.